1. COMMON
1.1 The EU Data Protection Regulation entered into force on 25 May 2018. The Data Protection Regulation applies to the use and storage of personal data. In this description you can read how Superelectric.fi / Superelectric.store / Smart Coast collects and processes information related to you.
1.2 The Privacy Statement covers the information you provide to us or that we collect when you use our services, such as a website, newsletter, contests, emails, and the others.
1.3 Superelectric.store / Smart Coast (“Superelectric”, “Superelectric.fi”, “Superelectric.store” or “we”) acts as the controller of the personal information you provide to us. If you have any questions about our privacy statement, you should contact our customer service in writing or by telephone. You can find our contact information in section 7.
2. WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE PROCESS YOUR PERSONAL INFORMATION IN ACCORDANCE WITH APPLICABLE LAW
2.1 When you visit Superelectric.store, our system automatically collects information about you and how you use our site. Our system registers information e.g. the browser you use, keywords, product and category pages, your IP address, your web location, and your computer, smartphone, or tablet so that we can improve your user experience, optimize the functionality of Superelectric.store, and do relevant marketing.
The legal basis for how we process your data in connection with a visit to the site can be found in Article 6 (1) (f) of the General EU Data Protection Regulation.
2.2 When you order direct marketing from Superelectric.store, eg in the form of our Twitter pages, newsletters, or the others, we register your name, e-mail address and other information you voluntarily provide in connection with the order. The goal is to be able to send relevant marketing material to you. The legal basis for the data collection can be found in Article 6 (1) (f) of the EU General Data Protection Regulation.
2.3 When you purchase a product from Superelectric.store or communicate with us through our website, we register the information you provide to us, such as your name, address, email address, telephone number, payment method, delivery method, IP address, and the products you purchase and possibly return to us. This information is recorded so that we can deliver the products you have ordered and manage and maintain your right to return and claim products under Article 6 (1) (b) of the General EU Data Protection Regulation. In addition, we collect information about your purchases through our website. based on Article 6 (1) (c) of the EU General Data Protection Regulation. The registration of the IP address is due to the fact that Superelectric.store strives to prevent and deter fraud. The legal basis for the collection of data in this respect can be found in Article 6 (1) (f) of the EU General Data Protection Regulation.
3. RECIPIENTS OF PERSONAL DATA
3.1 Superelectric.store will pass on your name, address, e-mail address, telephone number and the desired method of delivery to transport services such as DHL, PostNL, Posti, which take care of the transport and delivery of the products you order from us. If you purchase products that cannot be found in our warehouse, your information may exceptionally be given to the supplier, who will then take care of delivering the product to you.
3.2 Because we use external partners in connection with e.g. technical activities, improving our site, collecting consents for newsletter submissions, participating in contests, relevant marketing, and reviewing our company and products, your name and email address may also be provided to them.
We pass on your contact information e.g. the following external partners within the EU:
- Stripe
- Triple-A
- DHL
- PostNL
- Posti
- Klarna
Some of the above partners act as processors of personal data, who process the data for which we are legally responsible in accordance with our instructions. All of our external partners who process personal information on our behalf have entered into a written personal data processing agreement with our company, in which they agree to treat the information in strict confidence. Therefore, none of our external partners may use your personal information except to carry out the agreement they have with us.
Some of the external processors we use, such as Google Analytics / Google LLC., Sendin Blue, PayPal, Stripe, Triple-A and Amazon, are located outside the EU, specifically in the United States. Guarantee of secure data transfer between EU countries and the US is guaranteed by a certificate of data controllers.
4. YOUR RIGHTS
4.1 In order to be as open and transparent as possible with regard to the use of your personal data, as controller, we must tell you of your rights.
4.2. Right to access to your information
4.2.1 You have the right at any time to request access to the information we have registered about you, as well as information about the purpose for which it is used, how your personal information is categorized, who receives and processes your information, and where your information is collected.
4.2.2 You have the right to request a copy by email of the personal information we have collected about you. If you want a copy of your information, you must send a written request to info@superelectric.fi. We will only send information that is directly related to the email address from which the request was sent to us. In other words, you cannot request information that is sent to a different email address than the one you are contacting us about.
4.3 Right to rectify data
4.3.1 You have the right to have your incorrect personal information corrected by us so that we do not use incorrect information about you when dealing with us. If you find that we are using your incorrect personal information, you should notify our customer service in writing so that we can correct the error.
4.4 Right to delete data
4.4.1 In certain circumstances, you have the right to delete all or part of your personal data from us. This applies, for example, if you withdraw your consent to the processing of personal data, and we have no legal basis for continuing to process personal data. If it is necessary to continue processing your personal data, we are not obliged to delete the data registered from you. This is the case when we need to fulfill our own legal obligations or in order for legal requirements to be determined, met in the context of a police investigation. Deletion of personal data is only possible retroactively. If you request the deletion of your personal information, you must note that information about you will be re-collected if you use our company’s interests or services in the future.
4.5 Right to restrict processing to storage
4.5.1 In certain circumstances, you have the right to limit the use of your personal data to storage if you feel that the personal data we hold about you is inaccurate.
4.6 Right to transfer data
4.6.1 In certain circumstances, you have the right to receive a copy in machine-readable form of the personal data you have provided to us, just as you have the right to transfer your personal data to another controller.
4.7 Right to object
4.7.1 You have the right to object to the processing of your personal data in connection with direct marketing, including the profiling, segmentation and analysis we carry out in order to provide you with relevant communications and marketing.
4.7.2 You have the right, for reasons related to personal circumstances, to object to the processing of your personal data for which we have a legal basis, cf. sections 2.1 and 2.3.
4.8 Right to withdraw consent
4.8.1 You have the right to withdraw your consent to direct marketing, such as subscribing to a newsletter. If you wish to withdraw your consent, you must do so in writing to info@superelectric.fi, see of Section 4.2.2.
4.9 Right of appeal
4.9.1 You have the right at any time to complain to the Data Protection Commissioner (Ratapihantie 9, 6th floor, 00530 Helsinki, tel. 029 56 16670, email tietosuoja@om.fi) about the way our company processes your personal data. It is recommended that the complaint be made in writing using the forms available on the Data Protection Commission’s website: http://www.tietosuoja.fi/fi/index/materiaalia/lomakkeet/asiointilomakkeet.html.
5. DELETION OF PERSONAL DATA
5.1 Your personal information collected in connection with the use of Superelectric.fi / Superelectric.Store, including your name, address, email address, telephone number, payment and delivery method, IP address, products purchased and possibly returned, browser used, keywords used, products and categories you viewed, your web location, data collected on your computer, smartphone or tablet, as well as data collected in connection with the use of our other services (Twitter pages, contests, newsletters, or the like, see sections 2.1, 2.2 and 2.3) will be deleted or rendered completely anonymous after 2 years without can no longer connect with you. However, this requires that you have not interacted with our company services during that time, including visiting our site, shopping in our online store, participating in our contests, or reading or clicking on our emails or advertisements, etc.
5.2 Your personal data collected in connection with the use of Superelectric.fi / Superelectric.store, including your name, address, e-mail address, telephone number, chosen method of payment and delivery, your IP address, the products you purchase and possibly return, the browser you use, the keywords you use, the products and categories you view, your web location, information about your computer, smartphone or tablet, and other information collected when using our services (Twitter pages, contests, newsletters, etc.) in the event of withdrawal of consent, remove them altogether or render them completely anonymous so that they can no longer be linked to you. However, your information may be retained longer if it is necessary to determine, meet or comply with legal requirements, or if compliance with applicable law requires the retention of your personal information.
5.3 The personal data we have collected in connection with your order from the Superelectric.fi / Superelectric.store website will in principle be deleted or made anonymous 2 years after the end of the calendar year in which the order was placed. However, this requires that you have not interacted with our company services during that time, including visiting our site, shopping in our online store, participating in our contests, or reading or clicking on our emails or advertisements, etc. However, your information may be retained longer if required by legal requirements. may be determined, completed or responded to, or if compliance with applicable law requires the retention of your personal information. The company’s accounting records are retained for 6 years until the end of the financial period so that we can meet the requirements of accounting legislation.
6. Security
6.1 Superelectric.fi / Superelectric.store / Smart Coast has taken all recommended technical and organizational security measures to prevent your personal information from being destroyed, lost, altered, compromised, misused or misrepresented or accessed by third parties, either through negligence or illegality.
6.2 Only employees who have a legitimate need to process your personal information for their job will have access to it.
7. Contact Information
7.1 Superelectric.fi / Superelectric.store / Smart Coast acts as a registrar for the personal data collected through our website.
7.2 If you wish to exercise one or more of your rights described in Section 4, or have any questions or comments about our Company Privacy Statement, you may contact:
SuperElectric.Store / Smart Coast
